MHA Services

Mental Health Services support groups
Mental health services crisis intervention team (CIT) training
Mental Health Services representative payee services
Mental Health Services hospital outreach programs
Mental Health Services court assistance program
Mental Health Services information and referral services
Mental Health Services mental health 101 training/mental health first aid
Mental Health Services mental health awareness campaigns and suicide awareness prevention trainings
Mental Health Services mental health court (MHC)
Mental Health Services speaker meetings
Mental Health Services operation santa claus
Mental Health Services advocacy

At the Mental Health Association in Forsyth County, we assist the community in a variety of ways.

Crisis Intervention Team (CIT) Training for Law Enforcement & Other Related First Responders

We MHA is involved in collaboratives such as “Crisis Intervention Team” (CIT) trainings to law enforcement officers, college campus law enforcement officers, and area EMTs.  CIT is a 5-day, 40 hour training to law enforcement and other related personnel to help them recognize the signs and symptoms of persons experiencing a mental health crisis, to help them de-escalate a person having a mental health crisis in a safe and humane manner and, finally, to help individuals in crisis access services – as an alternative to jail. MHA is in charge of conducting and organizing four CIT training sessions in a given year.

Representative Payee Services

Through referrals, this program serves individuals with severe mental illness who receive Social Security Disability and/or Supplementary Security Income and cannot manage their own funds. We become the client’s payee and manage their funds to pay their rent, utilities, medications, food and other basic necessities to help them remain in the community, to avoid frequent hospitalizations and homelessness.

Hospital Outreach Programs

Volunteers and staff provide information, including information about our free support groups, to patients at local hospitals about community support services prior to their discharge.

Court Assistance Program

The MHA monitors the outcomes of the weekly Judicial Hospital Hearings (Involuntary Commitment) and reports paperwork or other clerical errors to appropriate hospital or provider staff.  If family members are present, the MHA offers information, referrals, resource assistance prior to the start of the weekly hearings.

Information and Referral Services

The MHA provides information/referral services to callers, e-mail inquiries, and walk-in visitors as well as to area professionals on various topics such as (but not limited to):  specific mental health disorders, community mental health services, medication information, community support programs and/or substance abuse services.  We maintain a database of local mental health providers for those interested in finding a provider in the private or public sectors.  The MHA provides referrals based on a person’s mental health and/or financial needs.

Mental Health 101 training/ Mental Health First Aid

Just as CPR helps you assist an individual having a heart attack  even if you have no clinical training  Mental Health First Aid helps you assist someone experiencing a mental health related crisis. In the Mental Health First Aid course, you learn risk factors and warning signs for mental health and addiction concerns, strategies for how to help someone in both crisis and non-crisis situations, and where to turn for help.
Before you can know how to help, you need to know when to help. We call this mental health literacy  or a basic understanding of what different mental illnesses and addictions are, how they can affect a person’s daily life, and what helps individuals experiencing these challenges get well.
You learn about: Depression and mood disorders, Anxiety disorders, Trauma, Psychosis, Substance Use disorders.

Mental Health First Aid teaches about recovery and resiliency the belief that individuals experiencing these challenges can and do get better, and use their strengths to stay well.

Mental Health Awareness Campaigns and Suicide Awareness/Prevention Trainings

Promotional campaigns are held to spread awareness, understanding and to work to reduce the stigma associated with mental illness.  Services include:  ASIST (Applied Suicide Intervention Skills Trainings), QPR (Question, Persuade, Refer – Suicide Education and Prevention), depression and anxiety screenings, radio and television interviews, participation in community  health fairs and other events and panel discussions.We periodically sponsor or co-sponsor community meetings, forums, panel discussions — that are free and open to the public — on a variety of mental health and related topics.

Mental Health Court (MHC)

MHC is a post-booking jail diversion program for adults charged with nonviolent offenses. MHC deals with nonviolent offenders who have a mental illness or co-occurring mental health and substance abuse disorders. The main goal of MHC is to decrease the frequency of clients’ contacts with the criminal justice system by providing the court with resources to improve clients’ social functioning and link them to mental health treatment, support services, community services, employment, and housing. MHC is a collaboration partnership between Forsyth County Court System, CenterPoint Human Services, District Attorney’s Office, Public Defender’s Office, NAMI, and MHA. The Mental Health Association agrees to participate in MHC Treatment Team meetings and acts as an advocate for the consumers referred to the MHC.

Speaker Meetings

Mental health speaker meetings are offered every 5th Tuesday evening and every 5th Friday morning at the Mental Health Association, 1509 S. Hawthorne Road, Winston-Salem, NC.  Additional speaker meetings are offered within the community.  Speaker topics vary.

Operation Santa Claus

Small gifts and goody bag items are provided to patients with mental health needs at local psychiatric inpatient facilities during December. Community agencies, local businesses, civic and church groups and volunteers donate their time, money and gifts to make the holidays special for our neighbors with mental health needs who are in hospital. It is our way to show that we care and to let them know that they too are remembered during the holidays.


MHA provides free Individual and Family Advocacy Services, Resource Assistance and Service Coordination. We work directly with children and adults with mental health needs, their families, friends and service providers to ensure that they live full and productive lives.